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Blank page when I launch game...Please Help
Posted: Mon Mar 30, 2015 2:31 am
by bob17
Hey guys,
I've been around the old original EHM for a long time but I'm new to this game and steam. I'm running windows 7 with an nvidia Geforce GTS 360MB graphics card.
When I try and launch the game I get a blank screen and the computer locks up. I really want to play this game, but I'm completely at a loss. Would reinstalling cure this, and is that an option in steam? I am humbly at your mercy.
Thanks,
Bob
Re: Blank page when I launch game...Please Help
Posted: Mon Mar 30, 2015 2:48 am
by Tasku
Not sure if there's another way to uninstall, but by right clicking the game in your library and clicking Delete Local Content you can uninstall the game. Then reinstall.
Re: Blank page when I launch game...Please Help
Posted: Mon Mar 30, 2015 12:43 pm
by bob17
Thanks, and this may be a stupid question, but being new to steam and all, how do i reinstall? Aren't all the files on their servers? I'm usually competent with computers, but I'm a complete newbie in this environment
Re: Blank page when I launch game...Please Help
Posted: Mon Mar 30, 2015 12:48 pm
by Tasku
I believe that can also be done via the game library. I'm not at my home computer now, but I believe there's an install option if you right click on that greyed out ehm title.
Re: Blank page when I launch game...Please Help
Posted: Mon Mar 30, 2015 9:47 pm
by archibalduk
Tasku wrote:I believe that can also be done via the game library. I'm not at my home computer now, but I believe there's an install option if you right click on that greyed out ehm title.
That's right - you need to find the game in your Steam library. Rather than having a "play" button it will be an "install" button.
Re: Blank page when I launch game...Please Help
Posted: Tue Mar 31, 2015 12:37 am
by bob17
Thanks guys, the install was pretty simple but it didn't solve the problem. If anyone has any possible solutions, I'd love to hear them.
Re: Blank page when I launch game...Please Help
Posted: Thu Apr 02, 2015 4:08 am
by bob17
I don't even mind that I spent money on a game I can't play. I feel like I owe Risto from all the years I have enjoyed the free version, but I would really like to play this game.
I have reinstalled both steam and the game to no avail. Please Help
Re: Blank page when I launch game...Please Help
Posted: Thu Apr 02, 2015 5:36 am
by Amazing Kreiderman
It could be an issue with the driver of your graphics card. Have you tried a driver rollback?
Go to Device Manager (ctrl+R, then "devmgmt.msc")
Open "Display Adapters" and click your graphics adapter
Go to the tab "Drivers" and click on the button "Roll back driver"
After completing this, restart your system and try again to start the game.
Re: Blank page when I launch game...Please Help
Posted: Sun Apr 05, 2015 3:33 am
by bob17
Still nothing but thanks for trying. I feel like eventually we'll hit on something and I'll get my game on.
Any other ideas out there? I'm open to just about anything at this point