EHM 2007 e-License & Order ID Issues

Systemfel · Post by **Systemfel** » Sun Oct 25, 2009 2:51 am

Never mind, I found it.

Took longer than I remembered to download, though.

empach · Post by **empach** » Mon Nov 16, 2009 6:26 am

I'm trying to install my second license of EHM and I'm getting this error:

"Unable to or install license

Retrieval of license failed with error code=18

Relicensing is not allowed. The availability of licenses for this Order ID has expired."

Now my order has been installed on 2 previous computer, and honestly I can't remember if I've uninstalled it from my first machine or not. Is that what this error means? I can fix that easy I think.
The expired issue concerns me. I bought this back in 2006, am I not allowed to install licenses anymore?

Post by **joehelmer** » Mon Nov 16, 2009 9:47 am

When buy the game tou get two licenses, so if you have installed on two computers you have already used them.
But if you lost one when you reformate your computer you must go to eLicense's site and fill a form and they will help you as soon as possible.

I had this problem when I had to reformate my computer and I got the new license within two hours.

Here's the form:
http://www.elicense.com/support-form.aspx

empach · Post by **empach** » Mon Nov 16, 2009 11:22 pm

Well that was quick and painless. Elicense support seems to be pretty decent.

Whiph · Post by **Whiph** » Thu Dec 17, 2009 7:37 pm

Hmm, now the thing is this.

My comp is like completely messed up, so i am going to have to format the whole thing. Now for EHM, i can't open the eLicense Control thing. I double click on it, and nothing happens. I've tried like everything i can think of.. So there is no way to unlicense the game. It's my only code, and i really don't want to buy a new one. So can anyone help me?

Richie Daggers Crime · Thu Dec 17, 2009 8:12 pm

Whiph wrote:So can anyone help me?

Yes. Elicense can.

Post by **McQwak** » Fri Dec 18, 2009 1:34 pm

Whiph wrote:Hmm, now the thing is this.

My comp is like completely messed up, so i am going to have to format the whole thing. Now for EHM, i can't open the eLicense Control thing. I double click on it, and nothing happens. I've tried like everything i can think of.. So there is no way to unlicense the game. It's my only code, and i really don't want to buy a new one. So can anyone help me?

You can also try right-clicking on ehm2007.exe and there should be eLicense menu. Works for me fine.

BlazingWing · Post by **BlazingWing** » Thu Jan 07, 2010 9:33 pm

I got a question.

I was having problems with a corrupt save, so I decided to re-install the game.

Now, I re-installed with a clean folder and could immediatly play the game. Just wondering, if they didn't ask for my elicense, is it still installed? I have the folder in my control panel.

selne · Post by **selne** » Thu Jan 07, 2010 10:19 pm

The license is still active. As long as you don't unlicense the game it stays active.

boomhauer112 · Post by **boomhauer112** » Sun Jan 10, 2010 3:31 am

i bought the game a few years back on my old comp, i dont have order number or license, that computer crashed and now i have a new one do i have to buy another copy of the game to get full version?

Post by **Manimal** » Sun Jan 10, 2010 3:52 am

boomhauer112 wrote:i bought the game a few years back on my old comp, i dont have order number or license, that computer crashed and now i have a new one do i have to buy another copy of the game to get full version?

Read the thread

boomhauer112 · Post by **boomhauer112** » Mon Jan 11, 2010 9:34 pm

elicense just got back to me with my code

IM BACK!!!!!!!!!!!!!

outdooral · Post by **outdooral** » Mon Feb 08, 2010 5:28 pm

I do have the CD for the game with a product code.It was available for an extra charge when i puuchased it a few years ago.
My laptop just crashed and am trying to reinstall right from the cd,but it isnt accepting my product code.
Any ideas for this one ???

thanks

bruins72 · Post by **bruins72** » Mon Feb 08, 2010 5:33 pm

Is that for EHM 2005 or EHM 2007? If it's for 2007, I think the CD is just a backup copy of the file you download. It doesn't actually contain a product code that is used to install the software. You should have an email receipt from eLicense that will have the info you need to license the software.

outdooral · Post by **outdooral** » Mon Feb 08, 2010 5:48 pm

Its for 2007.It also has copies of soccer and baseball on it.The product code is printed right on the cd.Ive been able to load the game just unable to register it.
I sent an email to elicense,we'll see where that goes.

bruins72 · Post by **bruins72** » Mon Feb 08, 2010 5:48 pm

A game CD for 2007 with copies of soccer and baseball on it with a product code? I've never heard of such a thing.

Post by **joehelmer** » Mon Feb 08, 2010 5:55 pm

I had a CD with license code for EHM2007 and a demo for some OOTP game, maybe it's what outdooral got.

I shall add that I orded the game from www.eastsidehockeymanager.net and I checked a box that I wanted a disc copy.

outdooral · Post by **outdooral** » Mon Feb 08, 2010 5:57 pm

Yup thats the one I got. Purchased in 2008.It cost and extra $10.Thought it might help at a time like this.

outdooral · Post by **outdooral** » Tue Feb 09, 2010 11:10 pm

elicence just sent me another licence for my cd.... On with the Oilers challenge.....

Mortex · Post by **Mortex** » Sat Feb 13, 2010 8:06 am

I am trying to get Elicence from webside without CD,but no chance to get:Have anybod& idea how to get it???I was doing all the steps needed,input credit card type and number,but no succes.Can anybody help me please????

Post by **archibalduk** » Sun Feb 21, 2010 9:54 am

Hi Mortex. There are two ways to buy the game:

1) Load EHM and click on the 'Purchase' button.
2) If that is not working then try purchasing from their online webstore: https://www.elicense.com/sigames/store/index.asp

If you use their webstore then you can pay using a number of credit/debit cards as well as PayPal. If you are having difficulty using your credit card then I suggest you try using PayPal instead.

Once you purchase the game using the webstore you will receive an e-mail with your activation code.

Post by **Lidas** » Sun Feb 21, 2010 12:27 pm

I'm moving this weekend, and selling one of my computers (one with EHM).

Of course - of the most important things to do (except from removing all saved passwords) is to unlicence the game. I opened the control panel, but couldnt open the e-licence folder. I downloaded ExplorerXP as B. Stinson suggested:

B. Stinson wrote:Good news, I managed to get it un-inSTALLed. So, for any of you future beings reading this post many eons from now, here's how I did it:

Apparently, the reason this eLicense folder doesn't open is because of Windows XP. And in This thread, there's a link to This program called ExplorerXP. What it's for, I have no clue, but you can use it to unlicense something if your normal eLicence Control folder doesn't open. Just run ExplorerXP > navigate the the .EXE file for you game(ehm2007.exe, in my case) > then right-click the EXE file, and you'll have an 'eLicense Control' option in the right-click menu. Then simply find 'unlicense' and you're golden.

...but for some weird reason (old program?) I couldnt even install the program.

Then I found some advice from Coyote of the Sea

Coyote of the Sea wrote:only advice i could find on it was to do this

"To unlicense, go to a command prompt and go to the directory where the game is located. Find the EXE file. So for example if you were unlicensing Title Bout, you'd enter a command of TB2.exe -unlicense. That will initiate the form which allows you to click a button to unlicense."

it does unlicense it but the froum they weren't sure how well the process had worked, so

- and it worked perfectly. I just hope it works to license it again when I get a new computer.

Mortex · Post by **Mortex** » Mon Feb 22, 2010 5:54 pm

Even your advices I was doing but no succes.I do not jknow what I should do to obtain elicence:(((

Some more help please:((((

bruins72 · Post by **bruins72** » Mon Feb 22, 2010 6:30 pm

That's really it, Mortex. What Archi posted is all there is.

archibalduk wrote:Hi Mortex. There are two ways to buy the game:

1) Load EHM and click on the 'Purchase' button.
2) If that is not working then try purchasing from their online webstore: https://www.elicense.com/sigames/store/index.asp

If you use their webstore then you can pay using a number of credit/debit cards as well as PayPal. If you are having difficulty using your credit card then I suggest you try using PayPal instead.

Once you purchase the game using the webstore you will receive an e-mail with your activation code.

Mortex · Post by **Mortex** » Mon Feb 22, 2010 6:51 pm

You know I am not stupit I can read but cen not obtain elicence even from desktop,webstor or paypal-..That is why I am asking for help.I contacted also Elicence support bud no answer.That is my question how to buy???