EHM 2007 e-License & Order ID Issues

Hypnotist · Post by **Hypnotist** » Fri Nov 07, 2008 4:24 pm

Merci Beaucoup Yote!! Don't matter how it works as long as it works (which it did)!!

deathknot · Post by **deathknot** » Tue Nov 25, 2008 10:13 pm

i have nhl ehm on my desktop with a product key but i also downloaded nhl ehm for my laptop. can i use the same product and if so how do i get it. i have misplayed the product i had written down

Post by **getzlaf15** » Tue Nov 25, 2008 10:40 pm

The only way i believe is to find the code you mislayed. I have mine on my E-mail from SI, you might do too. If not, re-purchase the game.

deathknot · Post by **deathknot** » Tue Nov 25, 2008 11:15 pm

i will not rebuy a game i already bought.

selne · Post by **selne** » Tue Nov 25, 2008 11:23 pm

It may sound a bit naive but what will happen if you just replace the ehm2007.exe file on the laptop with the one from your desktop pc??

Hypnotist · Post by **Hypnotist** » Tue Nov 25, 2008 11:37 pm

deathknot wrote:i will not rebuy a game i already bought.

Then you would seem to be SOL.

One of the drawbacks to digital licensing is you have to be very conscientious when it comes to order and registration info.

selne wrote:It may sound a bit naive but what will happen if you just replace the ehm2007.exe file on the laptop with the one from your desktop pc??

Wouldn't work as the registry entries for e-license wouldn't be transferred.

stumpel15 · Post by **stumpel15** » Sat Mar 07, 2009 8:30 pm

there is a section in your control panel that handles all your elicenses you have to open it up right click on ehm2007 click product receipt and it will give you your receipt with your product key, just enter that key when you try to license the laptop install, you are allowed two seperate installs.

souamort · Post by **souamort** » Fri May 01, 2009 12:19 am

I've bought the game twice to activate it on 4 PC's. One of the laptops was stolen, and now I would like to activate the game on my new laptop, but says I can't for obvioius reasons. anyone know how I can get this resolved, or am I in the market for a new version of the game?

Post by **Tasku** » Fri May 01, 2009 12:21 am

Try contacting e-license. They have a form you can fill for customer support. Other than that, you might just be out of luck.

Hypnotist · Post by **Hypnotist** » Fri May 01, 2009 12:49 am

Good Luck with e-License support. I wrote them an e-mail a week for ever 7 months when I had a hard drive go wonky, and never even received a reply much less a resolution. I got lucky as I was eventually able to get the HD working enough to get it unlicensed.

Post by **Tasku** » Fri May 01, 2009 2:15 pm

You should use the official feedback form, not common email. I lost my lisence code a few months ago and they replied to me the very next day, and I was right back to playing EHM!

Hypnotist · Post by **Hypnotist** » Fri May 01, 2009 8:46 pm

I meant the official feedback thingy. Just called it e-mail as that is what it equates to.

Post by **Tasku** » Fri May 01, 2009 9:39 pm

I see. Well I certainly got my reply quickly. And so did my brother.

Rydes · Post by **Rydes** » Fri May 01, 2009 10:40 pm

yep go to the thread about it on the sports interactive forum, all the information is there. i filled out a support form and in less than an hour i got re-issued a license

Danja · Post by **Danja** » Sun May 31, 2009 1:17 am

Could someone please link me to the elicense claim form? I went to their web site but all I could find was the "add to cart" link for EHM and some other games. Can someone help me out?

Lyager · Post by **Lyager** » Fri Jul 31, 2009 10:01 am

The day after I wrote to Elicens, for my ID code, I got it from them... now i can play again.. YES YES YES

MKoivuFan · Post by **MKoivuFan** » Mon Sep 28, 2009 1:00 am

my question is i just got a new computer and im taking my hard drive out of my old computer but putting it into my new one how do i un licence it and put my licence back in or if its on my other hard drive do i have to reinstall it? If i cant undo the licence do i have to repurchase the game since it would of been the second time i used that key..

bruins72 · Post by **bruins72** » Mon Sep 28, 2009 10:36 pm

When you move your old hard drive into the new computer, will it be the main drive that the computer is booting from or is it going to be a secondary drive? If it's the main one you boot from (the one with your operating system) you shouldn't have to do anything. If it's not, then you have to go into the control panel and go to the eLicense control. Unlicense that computer. Then when you get on the new computer install the software and license it again using your order info that you originally used to license the software.

Systemfel · Post by **Systemfel** » Wed Oct 21, 2009 4:18 pm

This is sort of related, but anyway:

What does the EHM 07 CD look like? The one that came from ViaTech in Florida in the white 'hard' envelope? I can't find it, and I need something to go on in my search.

bruins72 · Post by **bruins72** » Wed Oct 21, 2009 4:23 pm

I don't think too many people were able to get their hands on a EHM 2007 CD. Wasn't the game almost exclusively released digitally except for a small number of discs released for promotional purposes in Europe or Scandanavia?

Systemfel · Post by **Systemfel** » Wed Oct 21, 2009 4:56 pm

bruins72 wrote:I don't think too many people were able to get their hands on a EHM 2007 CD. Wasn't the game almost exclusively released digitally except for a small number of discs released for promotional purposes in Europe or Scandanavia?

Hm. I'm starting to doubt that I got a CD. But what did I get? The 'hard' envelope has the perfect shape for a CD.
It's 6.2992126 inches times 5.98425197 inches.

bruins72 · Post by **bruins72** » Wed Oct 21, 2009 5:09 pm

I have no idea. Was there an option to buy a backup copy of the downloadable file? It was so long ago that I have trouble remembering. I remember some people really having a problem with not having something they could hold in their hand and I seem to recall the option of ordering a copy of the downloadable file on CD. Maybe I'm mis-remembering though.

I do remember that there were a very small number of official copies of the game on disc that were given out in Sweden or Finland (I'm pretty sure it was one of these) and some of those were then sold.

Unless you remember getting something special or out of the ordinary, you probably just got the digital download version like the rest of us. Also, I'm not sure who "ViaTech" is. I don't remember them having anything to do with the game. I found a ViaTech publishing but they didn't have a location in Florida. There is also a VIA Technologies that made some computer parts. I see drivers on the internet for sound cards and such. And there is a Viatech Industries in Florida that does electronic manufacturing solutions for medical, aerospace, and telcomm. So I'm not sure what your disc envelope is for.

selne · Post by **selne** » Wed Oct 21, 2009 5:50 pm

bruins72 wrote:I have no idea. Was there an option to buy a backup copy of the downloadable file? It was so long ago that I have trouble remembering. I remember some people really having a problem with not having something they could hold in their hand and I seem to recall the option of ordering a copy of the downloadable file on CD. Maybe I'm mis-remembering though.

I do remember that there were a very small number of official copies of the game on disc that were given out in Sweden or Finland (I'm pretty sure it was one of these) and some of those were then sold...

You remember right, Bruins. I have such a backup cd. When I purchased the license there was this option to buy the backup cd (cost 10 Euros). It contains only a copy of the gamefile, and the order id.

The CDs that were sold in Finland and Sweden were boxed versions of the game, you would not need to online activate the license with those versions. But I don't know how many of them were sold.

Systemfel · Post by **Systemfel** » Wed Oct 21, 2009 10:10 pm

selne wrote:You remember right, Bruins. I have such a backup cd. When I purchased the license there was this option to buy the backup cd (cost 10 Euros). It contains only a copy of the gamefile, and the order id.

Yeah, that's what I got. What does it look like? Because the download link at eastsidehockeymanager.net doesn't seem to work for me. I just get:

"Warning: mysql_num_rows(): supplied argument is not a valid MySQL result resource in /opt/nhlehm/downloads.h on line 253

Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /opt/nhlehm/downloads.h on line 546"

Btw, ViaTech is mentioned here:

http://www.eastsidehockeymanager.net/bu ... e=payments

Systemfel · Post by **Systemfel** » Sat Oct 24, 2009 7:48 pm

Alright. I got my order ID back. Now, where do I find the demo?

EHM 2007 e-License & Order ID Issues

does anyone know how to get a product key

Help with license code

YES YES YES